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Congratulations, Shentel is available in your location!

Welcome to Shentel! Here’s how to get started:

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    Begin by selecting your services.
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  3. Get Installed and Enjoy!

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There is either an issue finding this specific address, or there may already be service at this location. If you are moving to this address in the near future, or would like us to contact you about this address, please click CONTINUE below to complete a form to provide us with more information

You may also call 1-800-SHENTEL to speak to a representative.

Congratulations! Shentel services are coming to your area!

Faster Internet speeds are coming to this address as part collaboration with the Commonwealth of Virginia's Telecommunication Initiative and may still be in construction.

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To speak to someone regarding available services:

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LEARN MORE

Visit  shentel.com/VATI to learn more about the VATI program, an approximate construction schedule, and planned services.

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Shentel Modem List

The following modems are compatible with Shentel High-Speed Internet service, depending on your speed. Customers can choose to purchase or rent from Shentel or supply their own modem. In the event of network upgrades, rented modems will be upgraded but purchased modems will not, therefore we strongly recommend renting a modem from Shentel.

The following modems are required for 101Mbps Internet speed or higher.

Manufacturer Model DOCSIS Version Description Wired/Wireless
Arris CM8200 3.1 Cable Modem with two gigabit Ethernet ports. Wired for Business Customers
Arris SB8200 3.1 Cable Modem with two gigabit Ethernet ports. Wired
Arris DG3450 3.1 Cable Modem, dual band 802.11n/ac with WiFi capability. Wireless
Arris TG3452 3.1 Cable Modem, dual band 802.11n/ac with WiFi capability and two voice ports. Wireless
Hitron 4582 3.1 Cable Modem (32X8) with Wall to Wall WiFi capability. Included free with 1Gbps Internet service. Wireless
Hitron 4589 3.1 Cable Modem (32X8) with Wall to Wall WiFi capability. 2 HD voice ports. Included free with 1Gbps Internet service. Wireless
Netgear CM1000 3.1 Cable Modem wit gigabit Ethernet port. Wired


The following modems should be used for 50Mbps Internet speed or less.
 

Manufacturer Model DOCSIS Version Description
Arris TM822G 3.0 2-Line Telephony Modem
Arris TM804G 3.0 4-Line Telephony Modem
Arris TG862G 3.0 2-Line Telephony Modem with Wireless Gateway
Motorola SB6141 3.0 Cable Modem (8X4) Intel Chip
Motorola SB6180 3.0 Cable Modem (8X4) Broadcom Chip
Motorola SBG6580 3.0 Cable Modem with Wireless Gateway (8X4)
Arris DG2470 3.0 Cable Modem, dual band 802.11n/ac with WiFi capability. Wireless.


*Please do NOT purchase or attempt to activate an Arris/Motorola – Model Number SB6121 modem. This modem is NOT approved and will cause issue when connected to our network.

DSL Modem
(Virginia Counties of Shenandoah, Augusta, Rockingham, Warren and Frederick)

  • Comtrend ADSL2+ Modem SGL Port, P# CT5072T

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