Shentel participates in the Schools and Libraries (commonly known as “E-Rate”) and Rural Health Care Programs of the Universal Service Fund. Through these programs, Shentel provides discounted telecommunications, Internet access and internal connections for schools, libraries and health care organizations throughout our service footprint. E-Rate and Rural Health Care are administered by the Universal Service Administrative Company (USAC) under the direction of the Federal Communications Commission (FCC) which reimburses Shentel for providing these services at a discounted rate. Service agreements are negotiated on an individual basis, but our privacy and network management policies are the same as for other broadband offerings.